Enterprise security and compliance

Built for confidentiality, integrity, and availability with clear governance and controls. Your data security is our foundation, not an afterthought.

Security Overview

SOC 2
Type II Certified
99.99%
Platform uptime SLA
256-bit
AES encryption
24/7
Security monitoring

Security Framework

Data Protection

Multi-layered encryption and data protection protocols ensure your sensitive business information remains secure.

  • AES-256 encryption at rest and in transit
  • TLS 1.3 for all API communications
  • Zero-knowledge architecture for sensitive data
  • Automatic key rotation and management
  • Data residency controls by region

Access Control

Least-privilege access controls and comprehensive audit trails ensure only authorized users can access your data.

  • Role-based access control (RBAC)
  • Multi-factor authentication (MFA)
  • Single sign-on (SSO) integration
  • Session management and timeout controls
  • Comprehensive audit logging

Infrastructure Security

Enterprise-grade cloud infrastructure with multiple layers of security controls and monitoring.

  • AWS/Azure enterprise hosting
  • Network segmentation and firewalls
  • DDoS protection and WAF
  • Intrusion detection and prevention
  • Automated vulnerability scanning

Monitoring & Response

Continuous monitoring with automated threat detection and rapid incident response capabilities.

  • 24/7 security operations center (SOC)
  • Real-time threat intelligence
  • Automated incident response
  • Security incident playbooks
  • Regular security drills and testing

Compliance & Certifications

SOC 2 Type II

Independently audited security controls for security, availability, processing integrity, confidentiality, and privacy.

GDPR

Full compliance with EU General Data Protection Regulation including data subject rights and privacy by design.

ISO 27001

Information security management system certified to international standards for systematic security management.

Regulatory Compliance

Data Privacy

  • • GDPR compliance for EU data subjects
  • • CCPA compliance for California residents
  • • Data Processing Agreements (DPAs)
  • • Privacy impact assessments
  • • Right to deletion and data portability

Financial & Industry

  • • PCI DSS Level 1 for payment data
  • • HIPAA controls for healthcare clients
  • • Financial services regulatory alignment
  • • Industry-specific security frameworks
  • • Regular compliance audits and reviews

Integration Security

Marketplace Connections

Secure connectors to marketplaces, WMS/3PL systems, and BI tools with encrypted credential management.

  • OAuth 2.0 and API key management
  • Encrypted credential storage
  • Rate limiting and throttling
  • Connection health monitoring
  • Automatic credential rotation

API Security

Enterprise-grade API security with comprehensive authentication, authorization, and monitoring.

  • JWT token-based authentication
  • Granular permission scoping
  • Request signing and validation
  • API usage monitoring and alerting
  • Automated threat detection

Business Continuity

< 4 hours
Recovery Time

Maximum RTO for critical systems

< 1 hour
Data Loss

Maximum RPO for all data

3x
Redundancy

Geographic backup locations

Disaster Recovery

  • • Multi-region data replication
  • • Automated failover capabilities
  • • Regular disaster recovery testing
  • • Comprehensive backup strategies
  • • Point-in-time recovery options

High Availability

  • • 99.99% uptime SLA guarantee
  • • Load balancing and auto-scaling
  • • Health monitoring and alerting
  • • Zero-downtime deployments
  • • Proactive performance monitoring

Security Resources

Security Documentation

Access comprehensive security documentation including our security overview, DPA templates, and compliance reports.

Request security packet

Penetration Testing

Quarterly third-party penetration testing with detailed reports available to enterprise customers.

Request pen test report

Vendor Security Assessment

Complete vendor security questionnaires and provide detailed security assessments for procurement teams.

Start security review

Security Training

Security awareness training for your team on platform best practices and security policies.

Schedule training
Need more security details?
Contact our security team for DPAs, sub-processor lists, detailed controls documentation, or custom security assessments.
Contact security team