Enterprise solutions for marketplace excellence

Transform fragmented marketplace operations into a unified, intelligent system. Our modular platform adapts to your scale — from startups to established retailers.

Core Platform Capabilities

Inventory Control Tower

Real-time visibility and control across your entire inventory network. AI-powered exception detection prevents costly errors before they impact customers.

  • Multi-warehouse orchestration with location intelligence
  • Real-time sync across 20+ marketplace channels
  • Predictive stockout prevention with ML forecasting
  • Automated safety stock and reorder optimization

Fulfillment Orchestration

Intelligent order routing and workflow automation across your fulfillment network. Optimize for cost, speed, or customer experience with dynamic rules.

  • Smart routing with cost and SLA optimization
  • 3PL, dropship, and FBA integration
  • Batch pick optimization and wave planning
  • Returns automation with disposition rules

Customer Excellence

Unified customer support across all channels with AI-powered assistance. Deliver consistent, on-brand experiences at scale.

  • Unified inbox with priority routing
  • AI-suggested responses and sentiment analysis
  • Multilingual support with native templates
  • SLA tracking and performance analytics

Analytics & Intelligence

Transform operational data into strategic insights. Forecast demand, optimize pricing, and identify growth opportunities with advanced analytics.

  • ML-powered demand forecasting
  • Dynamic pricing optimization
  • Channel performance analytics
  • Custom KPI dashboards and alerts

Platform Advantages

99.95%
Uptime SLA

Enterprise-grade infrastructure with global redundancy

-62%
Operational Costs

Average reduction through automation and optimization

2-4 weeks
Time to Value

Rapid deployment with pre-built marketplace integrations

Industry Solutions

Fashion & Streetwear

Specialized features for fashion brands managing complex SKU matrices and seasonal collections.

  • • Size/color variant management
  • • Seasonal transition automation
  • • Trend-based pricing
  • • Authentication workflows

Electronics & Tech

Robust controls for high-value inventory with serial tracking and warranty management.

  • • Serial/IMEI tracking
  • • Bundle configuration
  • • Warranty registration
  • • Technical support routing

Collectibles & Vintage

Specialized tools for unique inventory with condition grading and authentication needs.

  • • Condition grading system
  • • Authentication tracking
  • • Consignment management
  • • Market value tracking

Implementation Timeline

Week 1: Discovery
Assessment of current operations, system mapping, and requirements gathering
Week 2: Design
Solution architecture, integration planning, and workflow optimization
Week 3-4: Build
Platform configuration, marketplace connections, and custom rule setup
Week 5: Testing
End-to-end testing, UAT, and performance validation
Week 6: Launch
Go-live support, team training, and optimization
Ready to scale your marketplace operations?
Schedule a personalized demo to see how PALACI can transform your business.
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